Frequent Asked Questions
About Us
What are Airlinertags?
Airlinertags are unique collectible items made from the actual skin of retired aircraft. Each tag is crafted from a specific airplane's fuselage, making it a tangible and authentic piece of aviation history. These tags are popular among aviation enthusiasts, collectors, and travelers who want to own a part of the skies.
Where are Airlinertags crafted?
Airlinertags are sourced worldwide; crafted in Shijiazhuang, China; a city next to the capital Beijing since 2019.
Where are we shipped from?
Airlinertags are shipped from China, where we are meticulously crafted by a team of aviation enthusiasts and professionals.
How to contact us?
We offer multiple contacting channels; by contacting our chatbox on bottom right, email us on "service@airlinertags.com", or leaving a message via "contact us" page from the top bar.
Key Features of Airlinertags
- Authenticity: Made from real aircraft fuselage, each tag is unique and often retains original paint, markings, or wear from its time in service.
- Limited Edition: Most Airlinertags are produced in limited quantities, enhancing their appeal as rare collectibles.
- Detailed History: Each tag is accompanied by information about the aircraft it was made from, including the airline, model, registration number, and service history.
- Durable and Stylish: Designed to be robust, Airlinertags can be used as keychains, luggage tags, or simply displayed as collectible items.
- Eco-Friendly: Repurposing retired aircraft materials helps preserve aviation history while reducing waste.
Whether you're a passionate aviation fan, a frequent flyer, or just someone who appreciates unique, meaningful collectibles, Airlinertags let you carry a piece of the sky with you.
What we promise
Our brand takes pride in ensuring that each tag is not only a high-quality product but also a genuine piece of aviation history.
Each tag is carefully located and crafted to ensure best patterns and quality available to our customers.
Shipping and Returns
Do we ship internationally?
We offer worldwide shipping with Economy and Express options.
Economy Shipping
Economy Shipping is available to most countries. It normally takes 7-21 days to arrive after fulfilment.
Availability and prices shown during checkout.
Express Shipping
Express Shipping is available to all countries. It normally takes 3-7 days to arrive after fulfilment.
Service provider will be DHL Express, UPS, or FedEx depending on the destination. Availability and prices shown during checkout.
Can I track my order?
Yes, all shipping methods will provide a tracking number by our warehouse partner "NextSmartShip".
The original tracking number provided by the shipping provider will be available inside the NextSmartShip tracking number.
Requesting Returns
Please check with the "Return Policies" in footer and contact us for arranging returns.
Cancelling Orders
Order(s) can be cancelled within 3 days of placing the order(s).
Overdue Pickups/Collections of Packages
Please check the order status and collect the package in time. Package(s) returned to us due to overdue pickup(s) will require extra postage charges, including returning fee, and reshipping fee.
Taxes/Duties of International Shipping
All order(s) might subject to import taxes, customs duties, and fees by local authorities. These charges are the responsibility of the customer, and please contact the local customs office or shipping provider for clearance of the package(s).
Orders
Why there is no updates on orders?
We normally takes 5-7 business days to process your order(s). As packages are transferred from our factory to warehouse before forwarding to you.
An email confirmation with tracking number will be provided once it is dispatched from our warehouse.
Change of Order Details
Please contact our staffs via our contact details before the order is dispatched.
No adjustment is allow after order is dispatched.
Can I request Special Serial Numbers?
We allow requesting special serial numbers for personal preference if the serial numbers are still available.
Please contact us for further details, and leave the request details in note during checkout.
Can I request Special Back Engravings?
Special back engravings are available for free for rectangular, hexagonal, and HUD tags.
Products could not be refunded or returned once confirmed unless for manufacturing defects.
Please contact us for further details, and leave the request details in note during checkout.
Special Requests
Please leave a note during checkout with any special requests.
Different Details of Airlinertags
What is Rectangular Tags?
Rectangular tags are sized 95mm*30mm.
With most of the series are available in this shape.
What is Hexagonal Tags?
Hexagonal tags are sized 52mm*60mm measured as square.
With our special thick/composite material series available in this shape.
What is HUD Tags?
HUD tags are sized 88mm*35mm measured as square.
With our goals to provide keychain function to hexagonal tags, an uprighted hexagonal shape is available.
Why are we providing Multiple Shapes?
1. Authenticity of the Aircraft Material:
The shape of the tag often depends on the specific aircraft material and fuselage section used. Some shapes, like rectangles, hexagons, HUDs, allow the team to best highlight unique markings, paint schemes, or structural features from the original aircraft.
2. Versatility for Use:
Various shapes allow tags to suit different uses, such as luggage tags, keychains, or display pieces. The unique shapes also add personality to each tag, making them functional yet stylish.
3. Representation of Aircraft History:
Some shapes are chosen to symbolise the uniqueness of the aircraft or airline, helping tell the story of the plane’s journey.
4. Collector’s Appeal:
Different shapes add variety to collections, making it exciting for enthusiasts to collect tags that showcase diverse styles and designs.
Ultimately, the range of shapes ensures there’s a tag for every taste, allowing you to own a truly unique piece of aviation history!